Refund Policy
Refund Eligibility
Refund eligibility depends on the policies of the airline, hotel, cruise line, tour operator or other travel supplier associated with the booking.
Booking Types
Some bookings may be fully refundable, partially refundable or non-refundable.
Refund Facilitation
Where a refund is approved by the supplier, Otuesday will facilitate the refund process in accordance with the supplier's policies and timelines.
Service Fees
Service fees charged by Otuesday may be non-refundable once services have been rendered.
Cancellation Terms
Customers should carefully review cancellation and refund terms before completing any booking.
Processing Times
Refund processing times may vary depending on the supplier and payment provider.
